IMFND Policy

IMFND relies on providing integrated content in teaching, and the training team works to provide the same quality provided in teaching any subject depending on the lecturer’s differences over the duration of the course and with different courses in accordance with imfnd standards, and therefore:

• The choice of lecturer is the responsibility of the training body only, and it is not possible to request attendance with a specific lecturer in any subject.

• It is not allowed to take the lecturer’s personal data, such as his phone number or his personal account on social media.

• It is not permissible to submit a job offer to one of the lecturers or the training team without obtaining the company’s approval.

• An evaluation is made by the lecturer to determine the extent of the trainee’s acceptance and comprehension of the material presented and his commitment to the lecture, and the necessary suggestions are presented in the event that there is a reason that hinders achieving the goal to be achieved from the material. The course and the extent of the trainee’s ability to complete the course to obtain the maximum benefit, nominate other suitable courses, or cancel the course.

• You must adhere to exam dates and interact with the lecturer to avoid canceling the course.

• The training team communicates with the trainees to ensure that the trainee obtains the practical and scientific value. This is done by evaluating the quality of the service individually (after the second lecture and upon completion of the material). The opinion is not taken into account in the event of absence from some lectures or failure to provide an evaluation Two-term service Two consecutive diploma courses or after the first two lectures of the subject.

• If there are questions related to what is being explained, they will be postponed to the last half hour of the lecture so that the attendees are not distracted.

• A group is created on the social networking site Facebook to upload the file for each lecture. The file is uploaded after the lecture is finished and after returning to the lecturer to see if there is an update to the file before uploading it. Uploading the file is then postponed until the update. (The main reliance on information is through the application website itself, the practical application, and the file for the lecture, the purpose of which is indicative only and not the primary source of information.)

• If the trainee’s company pays the costs of the course/material, the training administration has the right to send a letter addressed to it to clarify the trainee’s position and evaluate his performance.

• The team responsible for the training will complete some of your data, such as (full name required to be placed in the certificate, the trainee’s email as a means of communication with the training department.

• Drinks and food are prohibited inside the ha

-The responsibility for attending all lectures on the specified date falls on the trainee, and the company is not responsible for compensation and has the right The administration cancels the course and does not grant a certificate to the trainee in the event of violating the attendance rules, and the trainee is not entitled to a refund of the value of the course or Obtaining the certificate.

-The permissible percentage of absence is 20%. In the event of an absence greater than that, the administration has the right to cancel the course, and the trainee is not entitled to a refund. The material or obtaining the certificate.

-In the event of two consecutive absences in one subject, the training administration has the right to cancel the course for the trainee, and the trainee is not entitled to a refund. Article or ge

-It can be postponed in the event that there is a compelling circumstance that prevents attendance, by informing a member of the training team for review. The possibility of postponing this subject or not, knowing that the date for attending the postponed subject is determined by a member of the relevant team. When a place is available in another session, it is allowed to attend so that the number of attendees does not exceed the total number allowed in the course. Maximum of one item.

-If you choose one of the course dates and start attending it, it is not possible to postpone the course or attend with other course dates.

-The company is committed to the dates of the course and lectures, and only in the event of emergency circumstances may some dates be modified. The trainees are informed about it.

-If you choose a course time slot and its start time is not available, there is no option to postpone the course or attend another course.

-It is recommended not to postpone the following subjects in order to get the most out of the course according to what is planned: Social Media, Digital brand strategy, Face book Ads, SEO, Managemen

-The service fee is paid in full three days before attendance.

-Payment methods for diplomas: In the event of installments, payment is made through credit cards of banks such as Banque Misr and the Bank. Commercial International, National Bank of Egypt, Mashreq Bank and other of our bank partners or through installments from the VALU service.

-Payment methods are through bank deposit or online payment through Fawry, Aman, Masary, or through Visa Or MasterCard to pay at the company headquarters.

-The company has the right to amend the fees for providing the service at any time as long as the fees are not paid in full or before the start of the servic

-The company accepts a refund of fees and cancellation of the course by the trainee in the following cases :

1- The full amount will be refunded within a maximum of 14 days of payment or 7 days before the start of attendance, whichever comes first.

2- In the case of payment through installments, the refund will be made within 15 working days, but in the case of paying in full, the refund will be within 5 days.

3- In the event of a request to cancel the item two working days before its start date, only 50% of the item’s value will be refunded.

Cases where the course value is not refundable :

1- Request to cancel the item or refund its value 24 hours before its start date.

2- When starting a subject or partially attending it.

3- In the case of registering for the diploma, fees are not refunded in the event of attendance in a subject or part of it, and a partial refund is not accepted.

4- Violating the terms and conditions of providing the service or in the event of a violation of the rules and conditions.

5- Failure to attend the training and failure to inform in advance of his desire to postpone the dates specified for it.

6- If a discount is applied to a group of courses and one course is canceled, the discount on the remaining courses, if any, will be revoke

-The course is completed in full to obtain the certificate and graduate with the current course.

-If a course is postponed, the certificate will be obtained after the trainee attends the postponed course.

-Passing the tests with a grade of B or higher and not exceeding the permitted percentage of absence.

-In the event that the trainee is unable to complete the course, the trainee will be given separate certificates for each subject separately. Full attendance, provided that the selection is passed with a grade of B or higher, and a certificate issuance fee of 100 Egyptian pounds is applied in the event that Availability.

-Certificates are sent via email in both online and offline courses.

-Copy within two working days from the date of completion of the course, and if you wish to obtain a printed certificate

-Hard copy must be received within a week from the date of request, provided that the request is made within a month from the date of the end of the course and fees.

-Issuing a hardcopy certificate is 100 pounds, except for the MBD and DME diplomas. No fees are paid for the certificate.

-The company reserves the ownership rights to the training materials provided by the lecturer and is not allowed to be reused or published. Or distribute it without written approval from the company and the lecturer. The lecture may not be recorded in audio or video by the trainees. Take legal measures and cancel the course against the violator.

-it is not permissible to record the displayed content by any means or program, and it is not permissible to display the content to anyone other than the subscriber to the material only, and this includes Also tests and answers to them.

-The company uses any video or photo content resulting from the training coverage for marketing purposes on all means of communication, Social security and your acceptance of the service means your agreement to tha

-The company always develops and improves the services provided and the training content and provides the maximum benefit resulting from attending the available courses This may result in modifying or canceling some services, the content of the materials provided, or the arrangement of their presentation, including the dates of their presentation Or amend and change any tests, whether preliminary to participate in the subject or final tests to obtain the certificate, in order to achieve the best An experience gained by the subscriber in the service without the need to return to the user, and it may also result in canceling your use of any of the services Introduction: If the paid service is cancelled, the paid fees will be refunded in accordance with the refund policy

-The company welcomes any suggestions or comments on the service provided, and you can contact us through the company’s email support@imfnd.com or contact the training coordinator during official working hours through his email.

-The training department is keen to provide the best quality, and this requires that both parties agree on the method and type of training, and in the event of a mismatch If there is a defect or something that disrupts the training process, the necessary action is taken to achieve what is most appropriate for both parties to maintain the values ​​of imfn

The policies and provisions of the training courses are subject to modification or change, and the trainees will be informed of any amendment in a manner that does not harm them With the trainee during the course period.